Retailers are always searching for new ways to reduce retail losses such as lost sales because of empty shelves, losses at self-checkout, returns fraud and food waste.
Every year, store operations and loss prevention experts from over 300 different retail businesses from around the world participate in the meetings and research organised by ECR Retail Loss.
This podcast series brings you the latest insights from our research and best practice meetings.
Hosted on Acast. See acast.com/privacy for more information.
Retailers are always searching for new ways to reduce retail losses such as lost sales because of empty shelves, losses at self-checkout, returns fraud and food waste.
Every year, store operations and loss prevention experts from over 300 different retail businesses from around the world participate in the meetings and research organised by ECR Retail Loss.
This podcast series brings you the latest insights from our research and best practice meetings.
Hosted on Acast. See acast.com/privacy for more information.
Internal theft is responsible for a huge chunk of retail loss—yet only 2% of cases ever come to light.
Professor Emmeline Taylor joins Colin Peacock to discuss the rising complexity of staff dishonesty, from sweethearting and fake returns to collusion at self-checkouts and e-commerce touchpoints.
Drawing on new ECR research, she explores how smarter comms, not bigger budgets, could make the biggest difference.
Think nudges over finger-pointing—reminding colleagues of the risks, responsibilities and shared values.
If retailers can deliver even a small shift in behaviour the potential savings could be enormous.
Hosted on Acast. See acast.com/privacy for more information.