Retailers are always searching for new ways to reduce retail losses such as lost sales because of empty shelves, losses at self-checkout, returns fraud and food waste.
Every year, store operations and loss prevention experts from over 300 different retail businesses from around the world participate in the meetings and research organised by ECR Retail Loss.
This podcast series brings you the latest insights from our research and best practice meetings.
Hosted on Acast. See acast.com/privacy for more information.
Retailers are always searching for new ways to reduce retail losses such as lost sales because of empty shelves, losses at self-checkout, returns fraud and food waste.
Every year, store operations and loss prevention experts from over 300 different retail businesses from around the world participate in the meetings and research organised by ECR Retail Loss.
This podcast series brings you the latest insights from our research and best practice meetings.
Hosted on Acast. See acast.com/privacy for more information.
This week, Colin Peacock is joined by Professor Emmeline Taylor to explore how retailers are evolving their Security Operations Centres (SOCs) into powerful hubs for crime prevention, safety, and store support.
Based on insights from a benchmark study of 29 retailers and a live case study, they discuss how SOCs are being used for everything from live incident response and evidence gathering to virtual store audits and lone-worker protection. They reflect on how SOCs can help reduce losses, support staff morale, and even improve relationships with local police forces.
As the technology capabilities explode and use cases multiply, they discuss how SOCs are becoming essential tools in creating safer, more efficient, and more resilient retail operations.
Hosted on Acast. See acast.com/privacy for more information.