"The balance bill came in, it was 37 grand for this member, and we were able to get that thing fully wiped." - Patrick Haig
My guest this week, Patrick Haig, Co-Founder of Goodbill, has built a company designed to find errors in medical bills and fix them. From upcoding to time-based discrepancies, these inaccuracies cost health plans and their members a fortune.
In this episode, Patrick breaks down the Goodbill model. We discuss how their technology integrates directly with health plans to audit claims for errors before they're paid, and why that “upstream” approach is so game-changing. We also dive into one of their most powerful tools: the underutilized 501(r) IRS rule that can wipe out bills entirely, even for six-figure income families.
This episode is personal for me, as Patrick's team fixed my own son's ER bill, saving almost $1,000. I hope you’ll tune in!
Chapters:
(00:10:22) How DPC inspired Goodbill
(00:23:03) The 501(r) Secret: Hospital Financial Assistance
(00:27:15) How Upcoding Inflates Your ER Bill
(00:38:29) The Art of Negotiating a Hospital Bill
(00:48:43) Why "Upstream" Claim Auditing is a Game-Changer
(00:59:29) Can a Six-Figure Family Qualify for Assistance?
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