Have you ever felt manipulated into doubting yourself and your abilities, even though your track record shows that you’re doing well? You might have encountered a gaslighter, says Michael Gips, CPP. These individuals’ manipulative shenanigans can be costly to personnel and productivity unless managers intervene promptly. Also in this episode, disruptive behavior extends beyond the office. Yan Byalik, CPP, of Newport News, Virginia, shares how and when security teams can intervene in unwanted behavior in public spaces—such as libraries, city halls, and parks—and how to communicate about access rights and restrictions with staff and visitors.
Additional Resources
Read Michael Gips’s article about gaslighters here: https://www.asisonline.org/security-management-magazine/articles/2025/10/disruptive-behavior/gaslighting/
Gaslighters are the only adversarial personalities you might meet at work. Read the list here: https://www.asisonline.org/security-management-magazine/articles/2025/10/disruptive-behavior/adversarial-personalities/
Incivility in the workplace can be very expensive. Explore the costs and risks of disruptive behavior in this collection of articles from Security Management: https://www.asisonline.org/security-management-magazine/articles/2025/10/disruptive-behavior/
Concerned about panhandlers or other disruptive behavior near your organization’s property? Explore some of the legal protections around those behaviors in this article: https://www.asisonline.org/security-management-magazine/articles/2025/10/disruptive-behavior/securing-public-spaces/
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Have you ever felt manipulated into doubting yourself and your abilities, even though your track record shows that you’re doing well? You might have encountered a gaslighter, says Michael Gips, CPP. These individuals’ manipulative shenanigans can be costly to personnel and productivity unless managers intervene promptly. Also in this episode, disruptive behavior extends beyond the office. Yan Byalik, CPP, of Newport News, Virginia, shares how and when security teams can intervene in unwanted behavior in public spaces—such as libraries, city halls, and parks—and how to communicate about access rights and restrictions with staff and visitors.
Additional Resources
Read Michael Gips’s article about gaslighters here: https://www.asisonline.org/security-management-magazine/articles/2025/10/disruptive-behavior/gaslighting/
Gaslighters are the only adversarial personalities you might meet at work. Read the list here: https://www.asisonline.org/security-management-magazine/articles/2025/10/disruptive-behavior/adversarial-personalities/
Incivility in the workplace can be very expensive. Explore the costs and risks of disruptive behavior in this collection of articles from Security Management: https://www.asisonline.org/security-management-magazine/articles/2025/10/disruptive-behavior/
Concerned about panhandlers or other disruptive behavior near your organization’s property? Explore some of the legal protections around those behaviors in this article: https://www.asisonline.org/security-management-magazine/articles/2025/10/disruptive-behavior/securing-public-spaces/
How Security Can Lead Operational Resilience, Plus Reimagining Office Security
Security Management Highlights
24 minutes 29 seconds
2 months ago
How Security Can Lead Operational Resilience, Plus Reimagining Office Security
Security professionals have to be integrated into operational resilience efforts and business continuity planning to prevent disruptions of all kinds, according to new research from the ASIS Foundation. In this episode of the SM Highlights podcast, report co-author and ResOrgs principal consultant Joanne Stevenson shares why security gets left out of resilience discussions and what they can do about it. Then, Don Aviv, CPP, PCI, PSP, CEO of Interfor International, discusses what happened during a shooting at a Manhattan office building in July and how proactive threat monitoring can change the nature of site security.
Additional Resources
Read the ASIS Foundation research, Operational Resilience: The Critical Contribution of Security to Operational Resilience, online here: https://store.asisonline.org/asis-foundation-operational-resilience.html?_gl=1*1l3liqy*_gcl_au*MTE5NTA5MjQzMC4xNzUxMzk3MDA3*_ga*NzQxNzQ1OTA0LjE3NTEzOTcwMDg.*_ga_0ZPVSP549B*czE3NTY4MTYwMjAkbzIwMiRnMSR0MTc1NjgxNjcxNCRqNjAkbDAkaDA ASIS members can access the report for free. Read the free executive summary here: https://www.asisonline.org/globalassets/foundation/research/asis-foundation-operational-resilience-executive-summary.pdf
For an overview and analysis of some of the key points of the research, read Security Management’s take here: https://www.asisonline.org/security-management-magazine/latest-news/today-in-security/2025/july/Security-Operational-Resilience-Planning/
For more on the cyberattack on the National Health Service in 2017, read the National Audit Office’s investigation report: https://www.nao.org.uk/reports/investigation-wannacry-cyber-attack-and-the-nhs/
Interested in using human-centric narratives to back up your metrics? Get some advice and examples here: https://www.asisonline.org/security-management-magazine/articles/2025/03/metrics/crafting-metrics-story/
Interested in how to build out a resilience function, including a crisis response team? Read this article from the SM archive: https://www.asisonline.org/security-management-magazine/articles/2024/07/resilience/create-crisis-managment-team/
Get an overview of the shooting at 345 Park Avenue in Manhattan in Security Management’s coverage here: https://www.asisonline.org/security-management-magazine/latest-news/today-in-security/2025/july/345-park-ave-shooting/
Research past security incidents in high-rise buildings here: https://www.asisonline.org/security-management-magazine/articles/2021/03/mitigating-rising-risks-for-high-rises/
Learn more about digital threat monitoring and assessment on social media here: https://www.asisonline.org/security-management-magazine/articles/2025/08/threat-assessment/
Want to explore the changing nature of risk further with Don Aviv, CPP, PCI, PSP, and other security experts? Attend the Game Changer sessions at GSX: https://www.gsx.org/game-changers/
Security Management Highlights
Have you ever felt manipulated into doubting yourself and your abilities, even though your track record shows that you’re doing well? You might have encountered a gaslighter, says Michael Gips, CPP. These individuals’ manipulative shenanigans can be costly to personnel and productivity unless managers intervene promptly. Also in this episode, disruptive behavior extends beyond the office. Yan Byalik, CPP, of Newport News, Virginia, shares how and when security teams can intervene in unwanted behavior in public spaces—such as libraries, city halls, and parks—and how to communicate about access rights and restrictions with staff and visitors.
Additional Resources
Read Michael Gips’s article about gaslighters here: https://www.asisonline.org/security-management-magazine/articles/2025/10/disruptive-behavior/gaslighting/
Gaslighters are the only adversarial personalities you might meet at work. Read the list here: https://www.asisonline.org/security-management-magazine/articles/2025/10/disruptive-behavior/adversarial-personalities/
Incivility in the workplace can be very expensive. Explore the costs and risks of disruptive behavior in this collection of articles from Security Management: https://www.asisonline.org/security-management-magazine/articles/2025/10/disruptive-behavior/
Concerned about panhandlers or other disruptive behavior near your organization’s property? Explore some of the legal protections around those behaviors in this article: https://www.asisonline.org/security-management-magazine/articles/2025/10/disruptive-behavior/securing-public-spaces/
