#243 - Creating Unforgettable Client Experiences

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Secret Sonics

Ben Wallick and Carl Bahner

285 episodes

3 months ago

Join mix engineers Ben Wallick and Carl Bahner as they team up to discuss the real-world trials and triumphs of music production. Tactical advice on skill development, mixing mindsets, personal branding, and achieving work-life rhythm in an evolving industry. The motivation and strategic insights you need to build your dream creative career in music and audio. Fresh episodes every week.

All content for Secret Sonics is the property of Ben Wallick and Carl Bahner and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.

#243 - Creating Unforgettable Client Experiences

Secret Sonics

56 minutes

7 months ago

#243 - Creating Unforgettable Client Experiences

How do you create such an amazing client experience that artists wouldn't dream of working with anyone else? Carl unpacks key insights from Will Guidara's "Unreasonable Hospitality" and explores how to apply these principles to studio businesses. Discover practical ways to transform client interactions from transactional to unforgettable, whether you're working remotely or in-person.

Discover:

How thoughtful, personalized touches (like remembering a client's favorite tea or writing personalized notes) create deeper connections without breaking the bank
Specific tactics for making remote clients feel valued and appreciated
How to infuse your personal style into your studio environment (physical or virtual) to attract like-minded artists and create an immediate sense of connection that transforms the client experience

"Unreasonable Hospitality" - https://amzn.to/4jn4wVo

Ben and Carl's Weekly Inspiration Playlist - https://open.spotify.com/playlist/1IpnxDVoTY44JBV1j19H4h?si=0f80e020d8ae497e

LA Wildfire Relief:
Musicares - https://donor.musicares.org/page/lafirerelief
WAMTN - https://give.wearemovingtheneedle.org/campaign/654724/donate

Learn more about StudioLand - https://www.welcometostudioland.com/a/2147995182/bmyFf8p5

Download our free guide: "The Future-Proof Mixing Engineer: 8 Essential Skills for 2024 and Beyond" - https://mpe-ebook.benwallick.com/future-proof-mixing

Connect with us:

Secret Sonics - https://www.instagram.com/secretsonics
Ben - https://www.instagram.com/benwallickmusic/
Carl - https://www.instagram.com/carlbahner/

Learn more:

https://www.benwallick.com/
https://www.carlbahner.com/

This episode with edited by Gavi Kutliroff - https://www.instagram.com/pleasant_peasant_music/