When a waiter drops a tray of glasses. When a student gets injured. When a new person walks into a gym. All of these situations are important opportunities for you as a leader or a participant in the action.

In the episode, Ryan and Amber talk about the key factors in active listening, the 4 listening styles, how to improve your active listening skills, and put to rest some fight myths. Let's listen together...and do a great job at it.