Online romance scams are becoming a serious problem in Malaysia, with scammers preying on trust and vulnerability in search of quick financial gains. In 2023 alone, Malaysians reported losses exceeding RM100 million due to these scams, which are often carried out through social media platforms and dating apps. Victims span all age groups, genders and backgrounds, often losing not just money but also emotional stability and confidence in others.
In this eye-opening episode, a victim named “Maria” shares her harrowing story of losing her life savings to an online love scammer. Her account sheds light on the manipulative tactics scammers use, from building emotional connections to fabricating urgent financial emergencies.
The episode also features expert insights from Crime Prevention Specialist Shamir Rajadurai, who will explain how these scammers operate, the platforms they exploit, and the warning signs everyone should know. He also highlights actionable tips for protecting yourself online and what to do if you’ve already fallen victim to a scam.
Romance scams are not just a distant threat—they are happening to real people every day. Scoop Insight aims to educate and empower listeners to stay vigilant and protect themselves and their loved ones from falling prey to these schemes.
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Authorities and Hotlines for Reporting Scams
Cyber999 Help Centre (Cybersecurity Malaysia)
Website: www.cybersecurity.my
Hotline: 1-300-88-2999
Email: cyber999@cybersecurity.my
Description: Provides assistance for cybercrime incidents, including online scams and phishing attacks.
Royal Malaysia Police (PDRM)
Website: www.rmp.gov.my
Hotline: 03-2610-1559 / 03-2266-2222
Description: File a police report and provide all evidence (e.g., transaction details, messages, emails) to assist in investigations.
Malaysian Communications and Multimedia Commission (MCMC)
Website: www.mcmc.gov.my
Hotline: 1-800-188-030
Description: Handles complaints related to online scams and digital fraud.
National Scam Response Centre (NSRC)
Hotline: 997
Description: A dedicated hotline for reporting scams. Acts as a centralized response center for fraud cases.
Bank Negara Malaysia (BNM)
Website: www.bnm.gov.my
BNMTELELINK: 1-300-88-5465
Description: For cases involving unauthorized bank transactions or fraud through financial institutions.
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Mental Health Support for Victims
Befrienders Malaysia
Website: www.befrienders.org.my
Hotline: 03-7627-2929
Description: Offers free, confidential emotional support for anyone in distress, including scam victims dealing with emotional trauma.
Mental Health Psychosocial Support Services (MHPSS)
Hotline: 03-2935-9935 / 014-322-3392
Description: Provides psychological support for individuals coping with mental stress, including financial distress.
