Gen Z in Hospitality: What Hotels Must Change to Survive Are hotels still built for a generation that’s already left the chat? In this eye-opening conversation, hospitality educator Mauricio Schüler talks with Benoît Vancauwenberghe, a marketing strategist and generational expert who has spent 20 years helping global brands understand youth culture. Together, they unpack why Gen Z looks at work—and travel—so differently, and why most hotel structures, hierarchies, and training models feel lik...
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Gen Z in Hospitality: What Hotels Must Change to Survive Are hotels still built for a generation that’s already left the chat? In this eye-opening conversation, hospitality educator Mauricio Schüler talks with Benoît Vancauwenberghe, a marketing strategist and generational expert who has spent 20 years helping global brands understand youth culture. Together, they unpack why Gen Z looks at work—and travel—so differently, and why most hotel structures, hierarchies, and training models feel lik...
How Great Hotel Onboarding Boosts Staff Retention – Lessons from the Past
Schulering HUB Talking Hospitality Podcast
26 minutes
2 months ago
How Great Hotel Onboarding Boosts Staff Retention – Lessons from the Past
🎙️ How Great Hotel Onboarding Boosts Staff Retention – Lessons from the Past Why do so many hotel employees leave within months, despite good pay and beautiful properties? Why do managers spend endless hours retraining new hires, only to repeat the cycle again and again? And most importantly—what can independent hoteliers do to stop the turnover spiral? In this 3-part series of Talking Hospitality, host Mauricio Schuler speaks with seasoned hotel leader Nah-Dja Tien to uncover the past,...
Schulering HUB Talking Hospitality Podcast
Gen Z in Hospitality: What Hotels Must Change to Survive Are hotels still built for a generation that’s already left the chat? In this eye-opening conversation, hospitality educator Mauricio Schüler talks with Benoît Vancauwenberghe, a marketing strategist and generational expert who has spent 20 years helping global brands understand youth culture. Together, they unpack why Gen Z looks at work—and travel—so differently, and why most hotel structures, hierarchies, and training models feel lik...
