Gen Z in Hospitality: What Hotels Must Change to Survive Are hotels still built for a generation that’s already left the chat? In this eye-opening conversation, hospitality educator Mauricio Schüler talks with Benoît Vancauwenberghe, a marketing strategist and generational expert who has spent 20 years helping global brands understand youth culture. Together, they unpack why Gen Z looks at work—and travel—so differently, and why most hotel structures, hierarchies, and training models feel lik...
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Gen Z in Hospitality: What Hotels Must Change to Survive Are hotels still built for a generation that’s already left the chat? In this eye-opening conversation, hospitality educator Mauricio Schüler talks with Benoît Vancauwenberghe, a marketing strategist and generational expert who has spent 20 years helping global brands understand youth culture. Together, they unpack why Gen Z looks at work—and travel—so differently, and why most hotel structures, hierarchies, and training models feel lik...
Alexey Kovrigin | The RMS Trust Gap: Empowering People Behind the Pricing
Schulering HUB Talking Hospitality Podcast
28 minutes
4 months ago
Alexey Kovrigin | The RMS Trust Gap: Empowering People Behind the Pricing
In this conversation, Mauricio and Alexei Kovrigin delve into the intricacies of revenue management in the hotel industry. They discuss the evolution of revenue management systems, the importance of education and training, and the role of artificial intelligence in optimizing revenue strategies. Alexei shares insights from his extensive experience at Starwood and Hotel Lab, emphasizing the need for hoteliers to embrace technology and understand the total revenue management concept. ...
Schulering HUB Talking Hospitality Podcast
Gen Z in Hospitality: What Hotels Must Change to Survive Are hotels still built for a generation that’s already left the chat? In this eye-opening conversation, hospitality educator Mauricio Schüler talks with Benoît Vancauwenberghe, a marketing strategist and generational expert who has spent 20 years helping global brands understand youth culture. Together, they unpack why Gen Z looks at work—and travel—so differently, and why most hotel structures, hierarchies, and training models feel lik...
