140: How AI and Empathy Revolutionize Customer Service

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Scaling Secrets

Otter PR

164 episodes

6 days ago

For CEOs and business leaders that want to learn quick and tactical knowledge for scaling their company from 7 to 8 figures in revenue. Hosted by 8-figure CEO of Otter PR. Topics include B2B lead generation, website traffic, sales tactics, advertising, cold email marketing, human resources & HR, company structure & hierarchy, E-commerce, customer success & retention, social media verification, Instagram growth, TikTok growth, YouTube growth. Plus we will also teach you about public relations, media relations, getting into Forbes, speaking at TEDx & more This podcast is sponsored by Otter PR

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All content for Scaling Secrets is the property of Otter PR and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.

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140: How AI and Empathy Revolutionize Customer Service

Scaling Secrets

30 minutes 20 seconds

1 year ago

140: How AI and Empathy Revolutionize Customer Service

In this episode, we delve deep into the importance of customer service, the role of artificial intelligence (AI) in enhancing business processes, and the transformative journey of businesses using AnswerConnect's services. Here’s what you’ll learn: 1. Urgent Service Calls: Discover why 80% of people don't leave voicemails and what businesses can do to capture these potential clients. 2. AI and Human Touch: Understand the value of human connection versus automation in customer support and how AI can assist but not replace human interaction. 3. Customer Experience: Hear a compelling case study on improving customer service within franchises and the importance of seamless, invisible customer service. 4. Leadership & Company Culture: Insights on effective brand representation, showcasing core values, and maintaining a remote company culture. 5. AnswerConnect Services: Learn how AnswerConnect's 24/7 availability, live chat, cloud phone, and answering services can ensure you never miss a call.