005 - Launching Research Ops at Ticketmaster w/ Mitch Hollis

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Scaling Research

Roy Opata Olende

19 episodes

1 day ago

Scaling Research is a podcast about how to successfully make UX research happen at scale. Every episode, you'll hear from Research Ops and UX Research practitioners. We'll uncover their strategies, process, lessons learned, and (hopefully) have some fun along the way!

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005 - Launching Research Ops at Ticketmaster w/ Mitch Hollis

Scaling Research

37 minutes 46 seconds

4 years ago

005 - Launching Research Ops at Ticketmaster w/ Mitch Hollis

In this episode we talk about:

How Mitch got into the UX field
His role prior to getting involved in Research Ops
What led him to start Research Ops projects
His decision to not move into a full-time ReOps role
Advice for anyone trying to start up ReOps in their company

For more advice and info about Research Ops:

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