The mission of the show is to provide call center owners and leaders with the tools for building scalable sales operations. After being in and around sales operations for 18 years, Jason Cutter is focused on helping improve the world of sales, one salesperson, one team at a time. During this twice-a-week show, Jason will be chatting with call center/sales industry experts and call center owners and leaders to help the entire call center sales ecosystem raise the bar, close more deals, provide value to more customers, and scale to whatever level desired.
Jason Cutter, CEO and founder of Cutter Consulting Group, is a Sales Success Architect – helping companies create scalable sales operations (What does ‘scalable’ mean? Reach out to Jason to get a copy of his Sales Success Iceberg ebook and checklist). He is the author of Selling With Authentic Persuasion: Transform from Order Taker to Quota Breaker, as well as A Sales Consultant’s Guide To: Overcoming Objections and Motivating Your Sales Team. His other podcast, with over 400 episodes, is the Authentic Persuasion Show.
To find out more, visit the hub for all things Jason Cutter: www.jasoncutter.com
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The mission of the show is to provide call center owners and leaders with the tools for building scalable sales operations. After being in and around sales operations for 18 years, Jason Cutter is focused on helping improve the world of sales, one salesperson, one team at a time. During this twice-a-week show, Jason will be chatting with call center/sales industry experts and call center owners and leaders to help the entire call center sales ecosystem raise the bar, close more deals, provide value to more customers, and scale to whatever level desired.
Jason Cutter, CEO and founder of Cutter Consulting Group, is a Sales Success Architect – helping companies create scalable sales operations (What does ‘scalable’ mean? Reach out to Jason to get a copy of his Sales Success Iceberg ebook and checklist). He is the author of Selling With Authentic Persuasion: Transform from Order Taker to Quota Breaker, as well as A Sales Consultant’s Guide To: Overcoming Objections and Motivating Your Sales Team. His other podcast, with over 400 episodes, is the Authentic Persuasion Show.
To find out more, visit the hub for all things Jason Cutter: www.jasoncutter.com
[027] A Technologist's View Of The Contact Center, with Isaac Shloss from GrupoNGN
Scalable Call Center Sales
50 minutes 48 seconds
4 years ago
[027] A Technologist's View Of The Contact Center, with Isaac Shloss from GrupoNGN
What impact does today’s technology have on call center capacity? How can technology be used to solve our problems?
Even though AI currently drives the majority of software, humans are still necessary. The people in the seats are the ones who interact with another human in order to persuade them to take action. Technology, on the other hand, is available to support them.
In this episode, Isaac Shloss from Grupo NGN and I, talk about his experiences in helping call centers as an IT specialist, relative to contact center technology. He has helped multiple companies expand from a small regional-based company to a large multinational enterprise.
Learn more about successful use of technology in the call center world.
Find out if your Sales Operation in Scalable
Buy Selling With Authentic Persuasion: Transform from Order Taker to Quota Breaker
Get help with your sales team
Connect with Jason on LinkedIn
Or go to Jason’s HUB – www.JasonCutter.com
Connect with Isaac on LinkedIn.Isaac‘s BioI am an Information Technology specialist with more than 20 years experience – almost exclusively focused on the Contact Center industry. The majority of my carrier has been spent managing the IT departments for large BPOs, including a top 10 US teleservices provider where I built the technological and telecommunications architecture needed to expand the small, regionally based company to a large, multinational enterprise. I current service as the CTO for a contact center center technology provider, and I am also a board member with PACE where I vice chair their Government Affairs committee.Isaac’s Linkshttps://www.linkedin.com/in/isaac-shloss-22a0b052/https://ngncloudcomm.grupongn.comhttps://ngninsights.grupongn.comhttps://ngnshadowcoach.grupongn.netLearn more about IsaacShow less
Jason: Hey everybody so glad that you’re joining me for another episode of the scalable call center sales podcast. As always, I am excited to be joined by an industry expert, a guest today. His name is Isaac Schloss from Grupo, N G N, which focuses on contact center t...
Scalable Call Center Sales
The mission of the show is to provide call center owners and leaders with the tools for building scalable sales operations. After being in and around sales operations for 18 years, Jason Cutter is focused on helping improve the world of sales, one salesperson, one team at a time. During this twice-a-week show, Jason will be chatting with call center/sales industry experts and call center owners and leaders to help the entire call center sales ecosystem raise the bar, close more deals, provide value to more customers, and scale to whatever level desired.
Jason Cutter, CEO and founder of Cutter Consulting Group, is a Sales Success Architect – helping companies create scalable sales operations (What does ‘scalable’ mean? Reach out to Jason to get a copy of his Sales Success Iceberg ebook and checklist). He is the author of Selling With Authentic Persuasion: Transform from Order Taker to Quota Breaker, as well as A Sales Consultant’s Guide To: Overcoming Objections and Motivating Your Sales Team. His other podcast, with over 400 episodes, is the Authentic Persuasion Show.
To find out more, visit the hub for all things Jason Cutter: www.jasoncutter.com
