In this episode of Sarah Knows Support Workers, I sit down with Phil Hamilton from Human Power to talk all things HR, workplace culture, and the art of managing people (not just policies).

Phil shares his journey in HR and drops some real-world wisdom on creating safe, supportive workplaces where employees actually want to stick around. From navigating tough conversations to hiring the right people, boosting engagement, and retaining top talent, this chat is packed with takeaways for leaders, small business owners, and anyone trying to build a strong, motivated team.

💡 Key takeaways:

HR is about people, not paperwork.

A safe space = better engagement and performance.

Recognition and appreciation change the game.

Understanding what motivates your team keeps them around.

Proactive HR prevents bigger issues down the track.

👉 Want to learn more about building better workplaces? Check out Human Power for practical HR solutions that actually make sense.