Join SAP Services and Support as we speak with thought leaders and industry experts on how they approach common challenges in changing the way customers meet their business objectives, optimize their SAP solutions, and achieve a faster time-to-value.
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Join SAP Services and Support as we speak with thought leaders and industry experts on how they approach common challenges in changing the way customers meet their business objectives, optimize their SAP solutions, and achieve a faster time-to-value.
Turn Problem Resolution Into a Positive Experience
SAP Change Makers
22 minutes
2 years ago
Turn Problem Resolution Into a Positive Experience
In this episode Bente Vollan, SVP and Global Head of Product Support Concur, talks about how problem resolution can be a positive customer experience. Her organization’s focus is to simplify and improve the customer support experience - to make it easy and intuitive for customers to get their problem resolved and make every interaction a positive one.
SAP Change Makers
Join SAP Services and Support as we speak with thought leaders and industry experts on how they approach common challenges in changing the way customers meet their business objectives, optimize their SAP solutions, and achieve a faster time-to-value.
