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Salon Success Secrets
Lindsay Lowe & Jen Booth
113 episodes
1 day ago
Send us a text We unpack the hidden fear that keeps salon owners stuck and show how to replace control with preparation. Turnover stops feeling personal when you use simple systems to protect guests, team, and brand through any departure. • Naming the real fear behind “can we talk” • Why turnover reveals systems not worth • How fear bends standards and breaks trust • Star performer red flags and language shifts • Freedom leadership through structure and data • T...
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Entrepreneurship
Arts,
Education,
Business,
Fashion & Beauty,
Self-Improvement
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All content for Salon Success Secrets is the property of Lindsay Lowe & Jen Booth and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
Send us a text We unpack the hidden fear that keeps salon owners stuck and show how to replace control with preparation. Turnover stops feeling personal when you use simple systems to protect guests, team, and brand through any departure. • Naming the real fear behind “can we talk” • Why turnover reveals systems not worth • How fear bends standards and breaks trust • Star performer red flags and language shifts • Freedom leadership through structure and data • T...
Show more...
Entrepreneurship
Arts,
Education,
Business,
Fashion & Beauty,
Self-Improvement
https://is1-ssl.mzstatic.com/image/thumb/Podcasts211/v4/3f/c3/20/3fc320e8-170b-e9b5-f97e-f04388997472/mza_194038068934812.jpg/600x600bb.jpg
Your Cancellation Policy Is Getting You Cancelled
Salon Success Secrets
11 minutes
1 month ago
Your Cancellation Policy Is Getting You Cancelled
Send us a text We rethink cancellation policies through hospitality, not fear. We show how a loud, punitive stance can push loyal guests away and why better systems—not bigger warnings—solve most no‑show issues. • roots of “cancellation” and “policy” and why language matters • the viral all‑caps policy post and what it signals • contrast with luxury hospitality and leading with warmth • how fear‑first messaging creates guilt and churn • guardrails vs hammers as a policy mindset • target 5–10...
Salon Success Secrets
Send us a text We unpack the hidden fear that keeps salon owners stuck and show how to replace control with preparation. Turnover stops feeling personal when you use simple systems to protect guests, team, and brand through any departure. • Naming the real fear behind “can we talk” • Why turnover reveals systems not worth • How fear bends standards and breaks trust • Star performer red flags and language shifts • Freedom leadership through structure and data • T...