In this episode of Sales Reps On Fire, I sit down with Mian Habib, a seasoned sales leader known for his genuine, people-first approach to sales. Mian dives deep into the nuances of what makes conversations impactful in the B2B sales world, from SDRs to CROs and everyone in between. We talk about the art of truly listening, why follow-up steps are critical, and how to close with confidence without feeling "salesy." Mian also shares his insights on building rapport, the importance of next steps, and his favorite tips for turning small talk into big opportunities. This conversation is packed with strategies that you’ll want to share with your entire team.Tune in and get ready to take notes—you won’t want to miss a minute!Watch the video version on YouTube (Click Here)CONTACT MIAN: Mian’s LinkedIn: https://www.linkedin.com/in/mianhabib/ NEXT STEPS: Whenever you’re ready, there are 4 ways I can help you:1 - Hit 'follow' so you never miss another weekly episode.2 - Schedule a FREE (30 min.) sales coaching workshop for your sales team: https://ian-agard.com  3 - Hire with me to boost your sales team's MRR by up to 30% within 8 weeks: https://ian-agard.com/#workwithme4 - Get a copy of my new book: https://ian-agard.com/#bookCONTACT IAN: LinkedIn: https://www.linkedin.com/in/ian-agard/ Website: https://ian-agard.com/OUTLINE: 00:00 Intro 01:16 Mia's Journey into Sales 02:52 First Sales Experience 03:41 Sales Coaching Workshop 04:39 From Cold Calling to Leadership 10:40 The Importance of Details in Sales 24:07 Building a High-Performance Sales Culture 25:10 Building a Sales Team Culture 26:02 Establishing the Sales Rhythm 27:30 Defining Sales Team Identity 31:20 Motivating Sales Teams During Down Cycles 38:47 Situational Leadership in Sales 43:52 Top Career Advice for New Sales Reps 45:25 Conclusion