Tom Drummond, founder and managing director at Heavybit Industries, dissects the seismic shift from graphical interfaces to conversational AI—and why most SaaS companies are thinking about it wrong. This isn't about adding chatbots to legacy products. It's about fundamentally rethinking what software means when voice becomes the primary interaction mode and agents become your customers. Drummond reveals why rapid execution trumps defensibility, how API-first companies will dominate the agent ...
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Tom Drummond, founder and managing director at Heavybit Industries, dissects the seismic shift from graphical interfaces to conversational AI—and why most SaaS companies are thinking about it wrong. This isn't about adding chatbots to legacy products. It's about fundamentally rethinking what software means when voice becomes the primary interaction mode and agents become your customers. Drummond reveals why rapid execution trumps defensibility, how API-first companies will dominate the agent ...
S8E4 - How to start an insights practise at your org? ft. Peter Walker, Head of Insights at Carta
SaaS Sessions
41 minutes
1 year ago
S8E4 - How to start an insights practise at your org? ft. Peter Walker, Head of Insights at Carta
In this episode, Peter shares the whole playbook behind running the newsletter. Right from WHY they started, the process of finding insights, how to get executive buy-in, measuring impact, and more. If you are exploring a similar practice in your industry at your organization, then this playbook will be very helpful. All this and more in this episode with Peter. Subscribe to Carta Data Minute - https://carta.com/subscribe/data-newsletter-sign-up/ Connect with Peter on LinkedIn - https://...
SaaS Sessions
Tom Drummond, founder and managing director at Heavybit Industries, dissects the seismic shift from graphical interfaces to conversational AI—and why most SaaS companies are thinking about it wrong. This isn't about adding chatbots to legacy products. It's about fundamentally rethinking what software means when voice becomes the primary interaction mode and agents become your customers. Drummond reveals why rapid execution trumps defensibility, how API-first companies will dominate the agent ...
