Shayon wrote a great blog post on the guiding principles he and his team at Loom used to guide them as they evolved Loom's data platform through a period of hypergrowth. I invited Shayon to the show to discuss the challenges he encountered and how he solved them - and I learned that he is now at Tines - solving an entirely new set of challenges with a very different set of solutions. We discuss the fundamental principles that help Shayon make critical decisions when building and scaling his platforms. We also discuss what happens when JSON columns become too large, how to prioritize performance improvement projects, what to do when a tenant gets noisy, and how his team performs zero downtime upgrades. Shayon's blog: https://www.loom.com/blog/scale-engin... Shayon's personal site: https://www.shayon.dev/about/