Welcome to a special episode in the midst of our podcast series! In this 3 minute video, we're sitting down with Dewald Du Plessis and Chris Visagie from UnlimitIT to dive into the heart of emerging tech trends. From the realms of ESM and ITSM, we explore 5 transformative trends that demand your attention. The spotlight is on AI and automation, poised to revolutionize the tech landscape. But this is just a taste of what's to come in our upcoming podcasts. We promise, you don't want to miss these insights. Stay ahead of the curve, and don't fall behind in the fast-paced world of technology. These trends are the compass guiding your journey into the digital future. Join us as we uncover the keys to success, and make sure you're subscribed for our upcoming episodes. Your tech-savvy future self will thank you! #ESM #TopTrends #ITSM #ServiceManagement #DigitalTransformation #BusinessProcessManagement #ITOps #IncidentManagement #ProblemManagement #ChangeManagement #ServiceDesk #ITSupport #ITServiceDesk #CustomerService #ITInfrastructure #ITSMTools #ITBestPractices #ITGovernance #ServiceNow#ServiceManagementPodcast