Join us for a fascinating exploration of "The Impact of Generative AI on Service Management" with two industry visionaries, Dean Clayton, Dewald du Plessis and Chris Visagie and our host Dennis Ritter. In this eye-opening episode, we delve into the profound ways AI is reshaping service management practices on a global scale. Discover how organizations can effectively manage change, tackle key challenges, and align their service management strategies with change management goals. Get ready for a deep dive into best practices, emerging trends, and the sustainability of service management practices in the era of generative AI. If you found this episode valuable, please give it a thumbs up, subscribe to our channel for more thought-provoking content, and hit the notification bell so you never miss an update! #GenerativeAI #AI #AIInnovation #ServiceManagement #ChangeManagement #Podcast