
šļø Step into the world of Enterprise Service Management with Podcast 1 of our 6-part series! Explore key trends shaping ESM, where service management takes center stage in enhancing customer experience, optimizing resources, leveraging data insights, and fostering innovation. š
Join us as we delve into:
* The impact of service management on your bottom line
* Leveraging technology for improved service management
* Overcoming challenges in service management implementation
* Emerging trends in service management
* The benefits of adopting a service management framework like ITILĀ®
* Ensuring long-term sustainability of service management practices
This enlightening discussion is all about #ESMĀ - Elevating your business to new heights š„
Dewald Du PlessisĀ Chris VisagieĀ Dennis RitterĀ ChiiefĀ OpenText- Emerging Markets
#EnterpriseServiceManagementĀ #DigitalTransformationĀ #ITSMĀ #ITOpsĀ #BusinessTransformationĀ #ServiceManagementĀ #AutomationĀ #AIinBusinessĀ #BusinessOptimizationĀ #BusinessEfficiencyĀ #TechInnovationĀ #ITServiceDeliveryĀ #ITStrategyĀ #ITGovernanceĀ #ProcessImprovementĀ #CustomerExperienceĀ #ServiceExcellenceĀ #ITInfrastructureĀ #ITManagementĀ #ITSupportĀ #ITOperationsĀ #ITILĀ #BusinessTechnologyĀ #WorkflowAutomation