Each day in the run-up to the RNLI’s 200th birthday, a different voice will share a unique perspective on how the charity saves and changes lives. 200 Voices will transport you back in time, far out to sea and into the future.
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Each day in the run-up to the RNLI’s 200th birthday, a different voice will share a unique perspective on how the charity saves and changes lives. 200 Voices will transport you back in time, far out to sea and into the future.
At the RNLI, we don’t just answer calls for help. Alison Murphy on the privilege of hearing from our supporters
Phone the RNLI to ask a question, make a donation or just have a chat, and you’ll speak to Alison or one of her 26-strong team. For more than 20 years, the Supporter Experience Manager has been one of the friendly, compassionate voices answering your calls.
From Christmas Day companionship to lunch with royalty, Alison explains why this is no ordinary call-centre job. She shares some of her most memorable conversations with the kind people who power the RNLI – and remembers the greatest test faced by her team in the sudden shock of the Covid-19 lockdown.
200 Voices is produced by Adventurous Audio for the RNLI
Interview by the RNLI's Rory Stamp
Soundtrack composed and performed by Jon Nicholls
The RNLI is a charity celebrating 200 years of saving lives at sea - find out more at RNLI.org/200
RNLI 200 Voices
Each day in the run-up to the RNLI’s 200th birthday, a different voice will share a unique perspective on how the charity saves and changes lives. 200 Voices will transport you back in time, far out to sea and into the future.