As our guest, Richard L. McCathron says: “When you are in the insurance industry, you generally surround yourself with people that are somewhat risk-averse. There are people in the industry who do want to modernize, who do want to change, ones that get really excited about what's going on with AI and machine learning. Ones that truly want to shift the way things have been done and those types of folks look for opportunities to do that”. This is the story of what can happen when those innovators come together. For the insurance agents and homeowners who are looking for a new home insurance product, this is for you. Hippo is reducing the friction involved in the traditional insurance buying process and it is here to stay. The goal of taking a human approach to claims and the mission to protect the joy of homeownership truly puts the customer first.