What does it take to launch a new business inside one of the world’s largest financial institutions? Vineeth Subramanyam, Managing Director, Global Head of Spring by Citi, shares the story behind creating and scaling Spring, a platform designed to unlock enterprise value for Citi’s customers. He explains how the team identified the opportunity, overcame the challenges of innovating within a global bank, and built a business that balances customer needs with Citi’s scale.

• (00:00) - Intro
• (00:51) - Welcome Vineeth
• (01:24) - What is Spring by Citi?
• (02:00) - What is the story behind the name Spring?
• (02:40) - What were the hurdles for getting initiative buy-in, and how were they overcome?
• (04:04) - What success metrics and key financial indicators show enhanced enterprise value?
• (05:51) - How did you know tough decisions were paying off?
• (08:49) - What do enterprise leaders expect from a new payments provider, and how will it shift?
• (10:58) - What advice would you give your past self regarding making tough decisions?
• (14:52) - Thanks & Outro