Andreas Tussing is the founder and Co-CEO of Charles, a software that enables companies to sell products via messenger services. In this episode, Andreas reveals why Charles relies on a mixture of automated messages and real people answering customer requests and how they want to bring personal service into digital commerce. While conversational commerce is nothing new in Asia, the trend is still relatively new in Europe. So we also explored how this development might accelerate...
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Andreas Tussing is the founder and Co-CEO of Charles, a software that enables companies to sell products via messenger services. In this episode, Andreas reveals why Charles relies on a mixture of automated messages and real people answering customer requests and how they want to bring personal service into digital commerce. While conversational commerce is nothing new in Asia, the trend is still relatively new in Europe. So we also explored how this development might accelerate...
Oliver Gürtler, Microsoft: How do German SME's tackle digitization?
REWRITE TECH by diconium
33 minutes
5 years ago
Oliver Gürtler, Microsoft: How do German SME's tackle digitization?
Oliver Gürtler is responsible for Cloud and Enterprise Business at Microsoft Germany. In this episode of REWRITE TECH, he talks about the state of digital transformation in Germany and especially how SME businesses try to implement it into their processes. He also underlines the many advantages of clouds and Microsoft's approach with Azure. More about Oliver Gürtler and his job at Microsoft Germany: https://medium.com/rewrite-tech/oliver-guertler-microsoft-germany-82ee684dbdc4
REWRITE TECH by diconium
Andreas Tussing is the founder and Co-CEO of Charles, a software that enables companies to sell products via messenger services. In this episode, Andreas reveals why Charles relies on a mixture of automated messages and real people answering customer requests and how they want to bring personal service into digital commerce. While conversational commerce is nothing new in Asia, the trend is still relatively new in Europe. So we also explored how this development might accelerate...
