Andreas Tussing is the founder and Co-CEO of Charles, a software that enables companies to sell products via messenger services. In this episode, Andreas reveals why Charles relies on a mixture of automated messages and real people answering customer requests and how they want to bring personal service into digital commerce. While conversational commerce is nothing new in Asia, the trend is still relatively new in Europe. So we also explored how this development might accelerate...
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Andreas Tussing is the founder and Co-CEO of Charles, a software that enables companies to sell products via messenger services. In this episode, Andreas reveals why Charles relies on a mixture of automated messages and real people answering customer requests and how they want to bring personal service into digital commerce. While conversational commerce is nothing new in Asia, the trend is still relatively new in Europe. So we also explored how this development might accelerate...
Janina Mütze, Civey: How does Civey conduct real-time opinion research?
REWRITE TECH by diconium
44 minutes
5 years ago
Janina Mütze, Civey: How does Civey conduct real-time opinion research?
Janina Mütze was only 24 when she co-founded Civey, an online market research tool. Now, five years later Civey has the largest panel of opinion and market research in Germany and their tool is embedded in several news websites. In this episode of REWRITE TECH, Janina explains how Civey works and how they make sure to show representative results. More about Janina Mütze and Civey: https://medium.com/rewrite-tech/janina-m%C3%BCtze-civey-our-purpose-is-to-understand-peoples-opinion-better-75408...
REWRITE TECH by diconium
Andreas Tussing is the founder and Co-CEO of Charles, a software that enables companies to sell products via messenger services. In this episode, Andreas reveals why Charles relies on a mixture of automated messages and real people answering customer requests and how they want to bring personal service into digital commerce. While conversational commerce is nothing new in Asia, the trend is still relatively new in Europe. So we also explored how this development might accelerate...