Andreas Tussing is the founder and Co-CEO of Charles, a software that enables companies to sell products via messenger services. In this episode, Andreas reveals why Charles relies on a mixture of automated messages and real people answering customer requests and how they want to bring personal service into digital commerce. While conversational commerce is nothing new in Asia, the trend is still relatively new in Europe. So we also explored how this development might accelerate...
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Andreas Tussing is the founder and Co-CEO of Charles, a software that enables companies to sell products via messenger services. In this episode, Andreas reveals why Charles relies on a mixture of automated messages and real people answering customer requests and how they want to bring personal service into digital commerce. While conversational commerce is nothing new in Asia, the trend is still relatively new in Europe. So we also explored how this development might accelerate...
diconium Talks Future: What bright minds expect from tomorrow
REWRITE TECH by diconium
23 minutes
4 years ago
diconium Talks Future: What bright minds expect from tomorrow
This year, diconium celebrated its 25th birthday. Along with several guest we venture a look into the future to find out what comes next. Our core topics were mobility, e-commerce and sustainability. In this episode of REWRITE TECH, our hosts Geraldine de Bastion and Brad Richards discuss the event and its highlights including Pascal Finette, Joana Breidenbach and Dame Stepahnie Shirley.
REWRITE TECH by diconium
Andreas Tussing is the founder and Co-CEO of Charles, a software that enables companies to sell products via messenger services. In this episode, Andreas reveals why Charles relies on a mixture of automated messages and real people answering customer requests and how they want to bring personal service into digital commerce. While conversational commerce is nothing new in Asia, the trend is still relatively new in Europe. So we also explored how this development might accelerate...