Andreas Tussing is the founder and Co-CEO of Charles, a software that enables companies to sell products via messenger services. In this episode, Andreas reveals why Charles relies on a mixture of automated messages and real people answering customer requests and how they want to bring personal service into digital commerce. While conversational commerce is nothing new in Asia, the trend is still relatively new in Europe. So we also explored how this development might accelerate...
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Andreas Tussing is the founder and Co-CEO of Charles, a software that enables companies to sell products via messenger services. In this episode, Andreas reveals why Charles relies on a mixture of automated messages and real people answering customer requests and how they want to bring personal service into digital commerce. While conversational commerce is nothing new in Asia, the trend is still relatively new in Europe. So we also explored how this development might accelerate...
Christian v. Hardenberg, Delivery Hero: What are the technical challenges of growth?
REWRITE TECH by diconium
31 minutes
5 years ago
Christian v. Hardenberg, Delivery Hero: What are the technical challenges of growth?
Delivery Hero started as a simple app providing a connection between restaurants and hungry people. In recent years, they transformed from a marketplace to a logistics company and introduced their own form of speedy delivery, called quick commerce. In this episode of REWRITE TECH, Delivery Hero’s CTO Christian Hardenberg explains the technical challenges of growth and how he handles migrations projects. He also shares some insights of their new plan to deliver groceries and household goods i...
REWRITE TECH by diconium
Andreas Tussing is the founder and Co-CEO of Charles, a software that enables companies to sell products via messenger services. In this episode, Andreas reveals why Charles relies on a mixture of automated messages and real people answering customer requests and how they want to bring personal service into digital commerce. While conversational commerce is nothing new in Asia, the trend is still relatively new in Europe. So we also explored how this development might accelerate...
