Andreas Tussing is the founder and Co-CEO of Charles, a software that enables companies to sell products via messenger services. In this episode, Andreas reveals why Charles relies on a mixture of automated messages and real people answering customer requests and how they want to bring personal service into digital commerce. While conversational commerce is nothing new in Asia, the trend is still relatively new in Europe. So we also explored how this development might accelerate...
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Andreas Tussing is the founder and Co-CEO of Charles, a software that enables companies to sell products via messenger services. In this episode, Andreas reveals why Charles relies on a mixture of automated messages and real people answering customer requests and how they want to bring personal service into digital commerce. While conversational commerce is nothing new in Asia, the trend is still relatively new in Europe. So we also explored how this development might accelerate...
Björn Goerke, Car.Software Org: How to transform Volkswagen into a software-driven company
REWRITE TECH by diconium
46 minutes
5 years ago
Björn Goerke, Car.Software Org: How to transform Volkswagen into a software-driven company
As the CTO of the Car.Software Organisation, Björn Goerke has one ambitious mission: building a tech company within the Volkswagen Group. In this episode of REWRITE TECH, he explains the full scope of the project and what kind of mindset he wants to establish within the organisation. He also revealed what he personally finds exciting about his new job and why Car.Software Org might be the hottest place to work right now.
REWRITE TECH by diconium
Andreas Tussing is the founder and Co-CEO of Charles, a software that enables companies to sell products via messenger services. In this episode, Andreas reveals why Charles relies on a mixture of automated messages and real people answering customer requests and how they want to bring personal service into digital commerce. While conversational commerce is nothing new in Asia, the trend is still relatively new in Europe. So we also explored how this development might accelerate...
