Andreas Tussing is the founder and Co-CEO of Charles, a software that enables companies to sell products via messenger services. In this episode, Andreas reveals why Charles relies on a mixture of automated messages and real people answering customer requests and how they want to bring personal service into digital commerce. While conversational commerce is nothing new in Asia, the trend is still relatively new in Europe. So we also explored how this development might accelerate...
All content for REWRITE TECH by diconium is the property of Geraldine de Bastion & Brad Richards and is served directly from their servers
with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
Andreas Tussing is the founder and Co-CEO of Charles, a software that enables companies to sell products via messenger services. In this episode, Andreas reveals why Charles relies on a mixture of automated messages and real people answering customer requests and how they want to bring personal service into digital commerce. While conversational commerce is nothing new in Asia, the trend is still relatively new in Europe. So we also explored how this development might accelerate...
Andreas Tussing, Charles: What is conversational commerce?
REWRITE TECH by diconium
32 minutes
4 years ago
Andreas Tussing, Charles: What is conversational commerce?
Andreas Tussing is the founder and Co-CEO of Charles, a software that enables companies to sell products via messenger services. In this episode, Andreas reveals why Charles relies on a mixture of automated messages and real people answering customer requests and how they want to bring personal service into digital commerce. While conversational commerce is nothing new in Asia, the trend is still relatively new in Europe. So we also explored how this development might accelerate...
REWRITE TECH by diconium
Andreas Tussing is the founder and Co-CEO of Charles, a software that enables companies to sell products via messenger services. In this episode, Andreas reveals why Charles relies on a mixture of automated messages and real people answering customer requests and how they want to bring personal service into digital commerce. While conversational commerce is nothing new in Asia, the trend is still relatively new in Europe. So we also explored how this development might accelerate...
