4 - CRM: Critical Hub in the Customer Lifecycle Maturity Model

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REV:Up - Accelerating Your Growth

REV:Up - Accelerating Your Growth with Co-Hosts Jenn Cordz and David Nour

16 episodes

3 days ago

Marketing Technology (MarTech), Sales Technology (SalesTech), and Revenue Operations (RevOp). Organizations spend countless resources (time, effort, human, and capital) in failed attempts to connect their marketing, sales, and customer success activities. This costly and often disjointed effort is lost revenue opportunities on a daily basis. We believe there is a better way. Join digital, demand, and operations expert and The Nour Group's RevOps Practice Leader, Jenn Cordz, and best-selling author and founder of The Nour Group, Inc., David Nour each Tuesday at 11 AM ET LIVE.

Management

Business

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Management

Business

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4 - CRM: Critical Hub in the Customer Lifecycle Maturity Model

REV:Up - Accelerating Your Growth

48 minutes 29 seconds

3 years ago

4 - CRM: Critical Hub in the Customer Lifecycle Maturity Model

Join Jenn Cordz and David Nour for a brand new LIVE Series: REV:Up - Accelerating Your Growth, where each Tuesday at 11AM ET, they dive into Marketing Technology (MarTech), Sales Technology (SalesTech), Customer Success Technology (CSTech) and the overarching Revenue Operations (RevOps).

This episode is focused on CRM: Critical Hub in the Customer Lifecycle Maturity Model

Have you noticed that most Customer Relationship Management (CRM) systems leave out the Relationship part? World-class organizations put those relationships at the center of all that they do! The global pandemic has proved that remaining relevant is no longer about customer service or even experience; it's fundamentally about customer advocacy and obsession!

Join Nour Group partners Jenn Cordz and David Nour as they discuss CRM best- and worst-practices, why so many organizations miss this critical hub in their customer lifecycle maturity model, and how to push the restart button.

As a reminder, if it's dysfunctional on the inside, everyone will see it. You're prospecting existing products and services to customers who have already bought! That doesn't exactly bode confidence in your ability to identify and value them as customers! Continued the conversation in the Nour Forum.

Each Tuesday, 11 AM ET - Join us live on LI, FB, YT, and TW. Learn more at http://nourgroup.com/RevOps