📚 Insurance Terminology 101: Patient Access Staff Training

Welcome to Patient Access Training! Patient access staff play a vital role in the healthcare experience and knowledge of insurance terminology is a key part of the job. In this episode, I break down important insurance terms you’ll use every day, like co-pays, deductibles, coinsurance, in-network vs. out-of-network providers, balance billing, contractual allowances, the No Surprises Act, and maximum out-of-pocket limits.

Learn how to:
✅ Understand common insurance terminology
✅ Clearly explain financial responsibilities to patients
✅ Build trust by simplifying complex concepts

#PatientAccess #RevenueCycleTraining #InsuranceBasics #HealthcareTraining #RCM #InsuranceTerminology #FrontOffice #PracticeManagement

Want to learn more? Check out my Revenue Cycle Boot Camp!

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