In this episode of Retain, Grow, Thrive: The Growave Podcast, host Joe Fox sits down with Jordan Brannon, Co-Founder and President of Coalition Technologies—one of the most respected and long-standing digital agencies in the eCommerce space. Together, they unpack the evolution of eCommerce, the rise of AI-driven search and customer experience, and how Coalition’s “culture of brilliance” continues to drive results for merchants. Jordan shares insights into aligning agency and client KPIs, the growing importance of AI integration, and his predictions on how AI will soon become the “operating system” of our digital lives. Packed with forward-thinking discussion, this episode is a must-listen for eCommerce leaders, marketers, and technologists navigating the next wave of change.