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RetailCraft - digital retail, ecommerce and brands - Retail Podcast
Ian Jindal
60 episodes
1 week ago
Multichannel retail, ecommerce and digital business - interviews, analysis and discussion with Ian Jindal and InternetRetailing
Show more...
Management
Technology,
Business
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All content for RetailCraft - digital retail, ecommerce and brands - Retail Podcast is the property of Ian Jindal and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
Multichannel retail, ecommerce and digital business - interviews, analysis and discussion with Ian Jindal and InternetRetailing
Show more...
Management
Technology,
Business
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RetailCraft 41 - ”More of a Partner” - Molly Dobson of Currys Business
RetailCraft - digital retail, ecommerce and brands - Retail Podcast
40 minutes 2 seconds
2 years ago
RetailCraft 41 - ”More of a Partner” - Molly Dobson of Currys Business
Molly Dobson is the Managing Director of Currys Business, the B2B operation of the long-established Currys brand, that covers white goods to smart devices via outdoors electricals and gaming... basically anything with a plug or voltage! See www.currys.co.uk. Molly explodes into our studio like a positive force of nature, and takes us at a gallop through the business, the service approach, and how expertise, people, systems and great service come together into the B2B offering. We hear of Molly's career and how the data+customer obsession has been a connective line through her roles.  Molly takes us through how to balance "service with a capital and small 's'" and how to attach that service element to products. We go through the weird and wonderful and perhaps dwell for a while on pink flamingoes, yet the central core is a commitment to the business customer. This chat changed our views on Currys and B2B. --  Run time: 40 minutes INFORMATION: [ 🖥️ ] Currys Business: https://business.currys.co.uk/ and https://www.linkedin.com/company/currysbusiness/    [ 👨‍👧 ] Molly Dobson: https://www.linkedin.com/in/mollydobson/  Georgia Scott: https://www.linkedin.com/in/georgiajones1/  Ian Jindal: www.linkedin.com/in/ianjindal/   and www.twitter.com/ianjindal    [ 📷 ] (c) Ian Jindal / www.instagram.com/ianjindal   
RetailCraft - digital retail, ecommerce and brands - Retail Podcast
Multichannel retail, ecommerce and digital business - interviews, analysis and discussion with Ian Jindal and InternetRetailing