In this episode of Retail Untangled, Amie sits down with Michael Dunlop, head of commerce Apac at Rokt, to discuss how personalisation remains a powerful driver for customer loyalty and how retailers can leverage first party data in a meaningful way.
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In this episode of Retail Untangled, Amie sits down with Michael Dunlop, head of commerce Apac at Rokt, to discuss how personalisation remains a powerful driver for customer loyalty and how retailers can leverage first party data in a meaningful way.
Episode 16: Why retailers are racing to adopt AI-powered personalisation
Retail Untangled
20 minutes
1 year ago
Episode 16: Why retailers are racing to adopt AI-powered personalisation
On the ground at Shop Talk Fall, Amie is joined by Diane Keng, CEO of Breinify, to discuss implementing artificial intelligence in the retail space – and the challenges companies face with planning, resources and legal considerations.
Retail Untangled
In this episode of Retail Untangled, Amie sits down with Michael Dunlop, head of commerce Apac at Rokt, to discuss how personalisation remains a powerful driver for customer loyalty and how retailers can leverage first party data in a meaningful way.
