In this episode of Retail Untangled, Amie sits down with Michael Dunlop, head of commerce Apac at Rokt, to discuss how personalisation remains a powerful driver for customer loyalty and how retailers can leverage first party data in a meaningful way.
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In this episode of Retail Untangled, Amie sits down with Michael Dunlop, head of commerce Apac at Rokt, to discuss how personalisation remains a powerful driver for customer loyalty and how retailers can leverage first party data in a meaningful way.
Episode 13: Returns: The silent killer of profits or a tool to build customer loyalty?
Retail Untangled
19 minutes
1 year ago
Episode 13: Returns: The silent killer of profits or a tool to build customer loyalty?
Amie Larter chats to JD Klausner, Senior VP of Business Development at Loop returns about how retailers can recognise the potential for returns to become a significant competitive advantage.
Retail Untangled
In this episode of Retail Untangled, Amie sits down with Michael Dunlop, head of commerce Apac at Rokt, to discuss how personalisation remains a powerful driver for customer loyalty and how retailers can leverage first party data in a meaningful way.
