In this episode of Retail Untangled, Amie sits down with Michael Dunlop, head of commerce Apac at Rokt, to discuss how personalisation remains a powerful driver for customer loyalty and how retailers can leverage first party data in a meaningful way.
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In this episode of Retail Untangled, Amie sits down with Michael Dunlop, head of commerce Apac at Rokt, to discuss how personalisation remains a powerful driver for customer loyalty and how retailers can leverage first party data in a meaningful way.
Episode 12: How retailers can prioritise the delivery touchpoints shoppers expect
Retail Untangled
18 minutes
1 year ago
Episode 12: How retailers can prioritise the delivery touchpoints shoppers expect
Amie Larter sits down with Taeressa Fawthrop, Chief Consumer Officer at Team Global Express to unpack what customers really want when it comes to their delivery experience.
Retail Untangled
In this episode of Retail Untangled, Amie sits down with Michael Dunlop, head of commerce Apac at Rokt, to discuss how personalisation remains a powerful driver for customer loyalty and how retailers can leverage first party data in a meaningful way.
