Retail is a battleground. Retailers no longer have the luxury of customers walking in without researching their buy first. People are checking Amazon and other online retailers well before stepping in your store and even while standing in your aisles. How do you increase sales, reduce employee churn, and become a retail destination?
Retail Today with Bob Phibbs is a two-minute daily digest guiding retailers on the latest tips, techniques, and tools for closing more sales effectively and effortlessly no matter your brand, location, or product line. No matter your industry, background, location, or outlook on retail’s future, Retail Today has the insight and clarity you need to gain more ground with your business.
For longer form interviews, checkout Bob‘s podcast Tell Me Something Good About Retail.
Meet Bob Phibbs, Your Host of Retail Today:
Who is the champion of retailers? Before 1994, there wasn’t a champion because retail was already starting to lose ground to online competitors. That’s when Bob Phibbs stepped into the fight to give brick-and-mortar retailers a fighting chance. The Retail Doctor launched in 1994 and for the past 25+ years, you’ve seen his work. Bob Phibbs is an internationally recognized business strategist, customer service expert, sales coach, marketing mentor, author of three books, and motivational business speaker.
Sure, that’s impressive, but what makes Bob Phibbs the world’s leading expert on brick-and-mortar retailers? His client list. Bernina, Brother, Caesars Palace, Hunter Douglas, Lego, Omega, Yamaha - those are just a handful of the thousands of household brands who trust Bob Phibbs.
Bob Phibbs was named one of the top retail influencers for the past five years, including LinkedIn’s Top Voice about retail. Yes, success doesn’t come without more than a few bright lights. Bob has made appearances on ABC, Fox, MSNBC, and PBS, among other networks. Bob and his work have also been featured in articles by Entrepreneur, The New York Times, and The Wall Street Journal. He also provided business makeovers to The Los Angeles Times.
Bob knows what it takes to rock in retail because he’s spent 30 years in the trenches of retail ups and downs. He’s been a corporate officer, franchisor, and entrepreneur who fought his way to the top. Bob’s direct influence generated the highest increase in sales from South Coast Plaza, which was the highest-grossing mall in the USA at that time.
Here’s a rundown of Bob’s expertise and the results he generates for clients:
+ 30 years experience creating and implementing exceptional retail shopping experiences
+ Proven sales increase from 20-50% within months
+ Exceptionally strong record of creating winning teams
+ Launched new brands
+ A seasoned, skilled leader of executive, product development, and traditional marketing teams
+ Online virtual sales trainer for thousands of brick and mortar stores
+ A leading expert in franchise development, franchisee support, and new business development
+ Known for accelerating success in visual merchandising, sales strategies, and business makeovers
See why over 50 top retailers and influencers recommend Bob Phibbs the Retail Doctor on LinkedIn.
Start a Conversation:
If you love what you heard on Retail Today, connect with Bob Phibbs by visiting retaildoc.com or emailing bob@retaildoc.com.
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Retail is a battleground. Retailers no longer have the luxury of customers walking in without researching their buy first. People are checking Amazon and other online retailers well before stepping in your store and even while standing in your aisles. How do you increase sales, reduce employee churn, and become a retail destination?
Retail Today with Bob Phibbs is a two-minute daily digest guiding retailers on the latest tips, techniques, and tools for closing more sales effectively and effortlessly no matter your brand, location, or product line. No matter your industry, background, location, or outlook on retail’s future, Retail Today has the insight and clarity you need to gain more ground with your business.
For longer form interviews, checkout Bob‘s podcast Tell Me Something Good About Retail.
Meet Bob Phibbs, Your Host of Retail Today:
Who is the champion of retailers? Before 1994, there wasn’t a champion because retail was already starting to lose ground to online competitors. That’s when Bob Phibbs stepped into the fight to give brick-and-mortar retailers a fighting chance. The Retail Doctor launched in 1994 and for the past 25+ years, you’ve seen his work. Bob Phibbs is an internationally recognized business strategist, customer service expert, sales coach, marketing mentor, author of three books, and motivational business speaker.
Sure, that’s impressive, but what makes Bob Phibbs the world’s leading expert on brick-and-mortar retailers? His client list. Bernina, Brother, Caesars Palace, Hunter Douglas, Lego, Omega, Yamaha - those are just a handful of the thousands of household brands who trust Bob Phibbs.
Bob Phibbs was named one of the top retail influencers for the past five years, including LinkedIn’s Top Voice about retail. Yes, success doesn’t come without more than a few bright lights. Bob has made appearances on ABC, Fox, MSNBC, and PBS, among other networks. Bob and his work have also been featured in articles by Entrepreneur, The New York Times, and The Wall Street Journal. He also provided business makeovers to The Los Angeles Times.
Bob knows what it takes to rock in retail because he’s spent 30 years in the trenches of retail ups and downs. He’s been a corporate officer, franchisor, and entrepreneur who fought his way to the top. Bob’s direct influence generated the highest increase in sales from South Coast Plaza, which was the highest-grossing mall in the USA at that time.
Here’s a rundown of Bob’s expertise and the results he generates for clients:
+ 30 years experience creating and implementing exceptional retail shopping experiences
+ Proven sales increase from 20-50% within months
+ Exceptionally strong record of creating winning teams
+ Launched new brands
+ A seasoned, skilled leader of executive, product development, and traditional marketing teams
+ Online virtual sales trainer for thousands of brick and mortar stores
+ A leading expert in franchise development, franchisee support, and new business development
+ Known for accelerating success in visual merchandising, sales strategies, and business makeovers
See why over 50 top retailers and influencers recommend Bob Phibbs the Retail Doctor on LinkedIn.
Start a Conversation:
If you love what you heard on Retail Today, connect with Bob Phibbs by visiting retaildoc.com or emailing bob@retaildoc.com.
Join Bob Phibbs, the Retail Doc, for an insightful live session on November 10th. Bob addresses various challenges faced by retailers, offering his expert advice from over 30 years of experience in the industry. From the effective use of QR codes to engaging customers and preventing shoplifting, Bob shares practical tips to enhance your retail operations.
Bob also tackles questions on managing staff, including handling sensitive issues like body odor and making tough decisions about payroll cuts. He emphasizes the importance of creating a welcoming environment and maintaining a positive outlook, regardless of external challenges.
With anecdotes from his extensive career, Bob encourages retailers to focus on delivering exceptional customer experiences and adapting to change. Whether you're a small boutique in Ohio or a large chain, there's something to learn from this episode. Tune in for more insights and strategies to thrive in the retail world.
Retail Today with Bob Phibbs, The Retail Doctor
Retail is a battleground. Retailers no longer have the luxury of customers walking in without researching their buy first. People are checking Amazon and other online retailers well before stepping in your store and even while standing in your aisles. How do you increase sales, reduce employee churn, and become a retail destination?
Retail Today with Bob Phibbs is a two-minute daily digest guiding retailers on the latest tips, techniques, and tools for closing more sales effectively and effortlessly no matter your brand, location, or product line. No matter your industry, background, location, or outlook on retail’s future, Retail Today has the insight and clarity you need to gain more ground with your business.
For longer form interviews, checkout Bob‘s podcast Tell Me Something Good About Retail.
Meet Bob Phibbs, Your Host of Retail Today:
Who is the champion of retailers? Before 1994, there wasn’t a champion because retail was already starting to lose ground to online competitors. That’s when Bob Phibbs stepped into the fight to give brick-and-mortar retailers a fighting chance. The Retail Doctor launched in 1994 and for the past 25+ years, you’ve seen his work. Bob Phibbs is an internationally recognized business strategist, customer service expert, sales coach, marketing mentor, author of three books, and motivational business speaker.
Sure, that’s impressive, but what makes Bob Phibbs the world’s leading expert on brick-and-mortar retailers? His client list. Bernina, Brother, Caesars Palace, Hunter Douglas, Lego, Omega, Yamaha - those are just a handful of the thousands of household brands who trust Bob Phibbs.
Bob Phibbs was named one of the top retail influencers for the past five years, including LinkedIn’s Top Voice about retail. Yes, success doesn’t come without more than a few bright lights. Bob has made appearances on ABC, Fox, MSNBC, and PBS, among other networks. Bob and his work have also been featured in articles by Entrepreneur, The New York Times, and The Wall Street Journal. He also provided business makeovers to The Los Angeles Times.
Bob knows what it takes to rock in retail because he’s spent 30 years in the trenches of retail ups and downs. He’s been a corporate officer, franchisor, and entrepreneur who fought his way to the top. Bob’s direct influence generated the highest increase in sales from South Coast Plaza, which was the highest-grossing mall in the USA at that time.
Here’s a rundown of Bob’s expertise and the results he generates for clients:
+ 30 years experience creating and implementing exceptional retail shopping experiences
+ Proven sales increase from 20-50% within months
+ Exceptionally strong record of creating winning teams
+ Launched new brands
+ A seasoned, skilled leader of executive, product development, and traditional marketing teams
+ Online virtual sales trainer for thousands of brick and mortar stores
+ A leading expert in franchise development, franchisee support, and new business development
+ Known for accelerating success in visual merchandising, sales strategies, and business makeovers
See why over 50 top retailers and influencers recommend Bob Phibbs the Retail Doctor on LinkedIn.
Start a Conversation:
If you love what you heard on Retail Today, connect with Bob Phibbs by visiting retaildoc.com or emailing bob@retaildoc.com.
