
TODAY on šRestaurant š¤Tech šTrends we sit down with Tim Newton, Chief Technology Officer at Long John Silverās. With nearly three decades of restaurant tech leadership (Papa Johnās, Fat Tuesday, Waitr, now LJS), Tim is leading a modernization push at one of Americaās most iconic seafood brands.
šŗWATCH AND LEARNšŗ
š How Tim and team are rolling out kiosks across 220+ corporate-owned restaurants ā and why they started selling more baskets
š The growth path ahead for digital ordering and delivery (currently 7% of sales) and why doubling that mix in the next two years is a must
š How Long John Silverās is reaching Gen Z through mobile, gamification, TikTok, and influencer marketing ā while still honoring the nostalgic brand experience generations grew up with
š Timās candid view on AI: from demand forecasting to menu innovation, all the way down to fryer automation and voice AI ordering in the car
ā PLUS: Rapid fire answers on cloud vs. on-prem, the #1 trait he hires for, and his go-to menu pick at LJS (spoiler: itās not fish š).
Thank you Tim! This oneās packed with leadership lessons and a clear-eyed view of where QSR tech is headed. š