Join a rotating lineup of restaurant industry experts as they sit down for one-on-one chats with restaurateurs, restaurant managers, and restaurant marketers. These conversations dive into real stories, hard lessons, and challenges overcome while launching successful restaurants and growing commercial restaurant chains.
We also feature insights from corporate restaurant management experts who bring a broader view of scaling and leading at the enterprise level.
You'll hear everything from building smart restaurants management system strategies to setting up a system for restaurant management and creating better training for restaurant employees. Whether you're an aspiring entrepreneur or an industry veteran, you'll come away with ideas you can put to work in the real world.
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Join a rotating lineup of restaurant industry experts as they sit down for one-on-one chats with restaurateurs, restaurant managers, and restaurant marketers. These conversations dive into real stories, hard lessons, and challenges overcome while launching successful restaurants and growing commercial restaurant chains.
We also feature insights from corporate restaurant management experts who bring a broader view of scaling and leading at the enterprise level.
You'll hear everything from building smart restaurants management system strategies to setting up a system for restaurant management and creating better training for restaurant employees. Whether you're an aspiring entrepreneur or an industry veteran, you'll come away with ideas you can put to work in the real world.
Rachel Smalling on Navigating Customer Expectations and Reviews
Restaurant Talk By Save Fry Oil
1 hour 6 minutes 43 seconds
3 months ago
Rachel Smalling on Navigating Customer Expectations and Reviews
Join Rachel Smalling and Susan on the Restaurant Talk podcast by Save Fry Oil as they delve into the realities of running small businesses, from managing customer expectations to the intricacies of partnerships. Rachel is the owner of 1854 Cocktail Bar & Lounge (a Cookeville TN Speak easy), a Dale Hollow Tn fishing lodge, and an Inn on Dale Hollow Lake, TN as well. Discover how they balance personal and professional lives, the importance of setting boundaries, and the value of hiring based on character over experience.
Key Takeaways:
The impact of customer reviews and how to handle them. Differences in managing motels versus restaurants. The importance of clear communication in partnerships. Strategies for hiring and retaining the right team. Balancing work-life dynamics in the hospitality industry.
Restaurant Talk By Save Fry Oil
Join a rotating lineup of restaurant industry experts as they sit down for one-on-one chats with restaurateurs, restaurant managers, and restaurant marketers. These conversations dive into real stories, hard lessons, and challenges overcome while launching successful restaurants and growing commercial restaurant chains.
We also feature insights from corporate restaurant management experts who bring a broader view of scaling and leading at the enterprise level.
You'll hear everything from building smart restaurants management system strategies to setting up a system for restaurant management and creating better training for restaurant employees. Whether you're an aspiring entrepreneur or an industry veteran, you'll come away with ideas you can put to work in the real world.
