In this episode of Restaurant Operator, host Cherryh Cansler, publisher of Fast Casual, sits down with Luke Wilwerding, VP of North America Sales of Elo Touch, sponsors of both this episode and the Fast Casual Top 100 Movers & Shakers report. Together, they explore how restaurant technology is transforming every stage of the guest experience from self-order kiosks and drive-thru innovation to AI-powered kitchen management. Wilwerding explains how Elo's platform approach is helping operato...
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In this episode of Restaurant Operator, host Cherryh Cansler, publisher of Fast Casual, sits down with Luke Wilwerding, VP of North America Sales of Elo Touch, sponsors of both this episode and the Fast Casual Top 100 Movers & Shakers report. Together, they explore how restaurant technology is transforming every stage of the guest experience from self-order kiosks and drive-thru innovation to AI-powered kitchen management. Wilwerding explains how Elo's platform approach is helping operato...
Clutch Coffee co-founder offers secrets to competing in saturated market
Restaurant Operator
17 minutes
9 months ago
Clutch Coffee co-founder offers secrets to competing in saturated market
In this episode of the Restaurant Operator Podcast, host Mandy Detwiler, editor of Pizza Marketplace and QSRweb, chats with Darren Spicer, co-founder of Carolinas-based Clutch Coffee, which has 13 locations. Spicer said customer experience is one of the things that sets Clutch Coffee apart from competitors. "It's from the moment you drive onto the property, and the environment we have and the music that's playing outside, the runner who's outside taking that order face to face, all the way th...
Restaurant Operator
In this episode of Restaurant Operator, host Cherryh Cansler, publisher of Fast Casual, sits down with Luke Wilwerding, VP of North America Sales of Elo Touch, sponsors of both this episode and the Fast Casual Top 100 Movers & Shakers report. Together, they explore how restaurant technology is transforming every stage of the guest experience from self-order kiosks and drive-thru innovation to AI-powered kitchen management. Wilwerding explains how Elo's platform approach is helping operato...
