Malene Ahern is a physiotherapist with 20 years of experience in clinical practice working with clients neurological, orthopaedic and geriatric rehabilitation. She graduated from the University of Sydney (Bachelor of Applied Science, Physiotherapy Honours) and has also completed a Graduate Diploma in Information Technology at the University of Technology, Sydney. She has worked in Australia and UK in clinical roles in hospitals, community, aged care and private practice. She has previously worked as a national clinical education consultant in the assistive technology industry to improve access to adequate supports for clients with a range of chronic and complex health conditions. Malene has recently been awarded her PhD at Macquarie University in the development and testing of an individualised primary care program for acute low back pain. Her research interests include research translation, implementation of evidence-based practice into complex healthcare systems and improving person centred care. Malene recently started working as the Improvement Facilitator, Aged Care in the Palliative Care Outcomes Collaboration (PCOC) team within the Australian Health Services Research Institute.