As we celebrate Ombuds Day in October, host Larry Schooler chats with Drs. Shannon Burton and Loraleigh Keashly about their new book The Organizational Ombuds: Foundations, Fundamentals & The Future,  a remarkable compilation of history, stories, and analysis of this fascinating profession and facet of dispute resolution.    This episode was published by the ABA Section of Dispute Resolution - the leading source of dispute resolution information and networking opportunities for professionals around the world. Not a member of the ABA Section of Dispute Resolution? Join today!   Listen on Apple Podcasts, PodBean, and Spotify.