In this episode of Resolutions, Aaron Gothelf interviews Tennessee State Long-Term Care Ombudsman Teresa Teeple to discuss a day in the life of a state long-term care ombudsman.   Topics include: What is a long-term care ombudsman? What types of disputes do they typically handle? The Older Americans Act and its’ impact on long-term care. The fear many long-term care residents have of retaliation and how ombudsmen deal with retaliation fears. Why being a long-term care ombudsman is one of the most rewarding careers a person can have.   Not a member of the ABA Section of Dispute Resolution? Join today to gain access to dispute resolution resources and opportunities.