Episode 11: 10 Tips To Getting Great Customer Service.....Through Words, A Smile And Even Empathy

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Replacing Awkwardness with Awesomeness

Nicky McMillan

13 episodes

3 days ago

We all have an inner awesome and that's my mission to help other mumpreneurs find and tap into it. We'll cover all things related to: * Self confidence * Dressing with confidence * Connecting with confidence As an image and communication coach, and who's been in awkward rehab myself, I share with you techniques and hacks from my own experience and expertise, and that of others. So tune in, grab a cuppa or cheeky wine, and get ready to be awesome!

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Episode 11: 10 Tips To Getting Great Customer Service.....Through Words, A Smile And Even Empathy

Replacing Awkwardness with Awesomeness

7 minutes 49 seconds

6 years ago

Episode 11: 10 Tips To Getting Great Customer Service.....Through Words, A Smile And Even Empathy

I have a confession.....Poor customer service drives me bonkers. And I know I'm not alone. BUT is it really the entire fault of the person serving us? Could we, as customers, help make the experience better?

Tune in as I share some tips on how to do this.....and replacing an awkward exchange with an awesome one.

Want to read more about it? Check out the blog which includes links to studies: http://bit.ly/2YPKuNz

Here are some Conversation Sparkers too, from the fabulous Vanessa Van Edwards of the Science of People: http://bit.ly/2YR514C

Want to share some of your experiences or tips? We'd love to hear from you! Why not leave us a voice message here on the podcast at http://bit.ly/2OwHh1B or drop us a message on the Facebook page http://bit.ly/2JoSZXI or email iamawesomepodcast@gmail.com.