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Reimagine Marketing: A podcast from SAS
SAS
29 episodes
4 months ago
Are you ready for the future of customer experience? Tomorrow’s level of CX and personalization will need to be smarter, more immersive, more trust-enabling. Tune in to the SAS Reimagine Marketing podcast as we explore topics including emerging technology, customer loyalty, data privacy and trust, and more so you can reimagine marketing for your organization. All presentations represent the opinions of the presenter and do not represent the position or the opinion of SAS.
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Marketing
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All content for Reimagine Marketing: A podcast from SAS is the property of SAS and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
Are you ready for the future of customer experience? Tomorrow’s level of CX and personalization will need to be smarter, more immersive, more trust-enabling. Tune in to the SAS Reimagine Marketing podcast as we explore topics including emerging technology, customer loyalty, data privacy and trust, and more so you can reimagine marketing for your organization. All presentations represent the opinions of the presenter and do not represent the position or the opinion of SAS.
Show more...
Marketing
Business
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Reimagine Marketing in 2023
Reimagine Marketing: A podcast from SAS
25 minutes
2 years ago
Reimagine Marketing in 2023

Will 2023 really be any different in marketing? According to SAS’ Mike Turner, yes it will. In this episode of the Reimagine Marketing podcast, Brian welcomes colleague Mike Turner to discuss his recent MarTech Series article and to dive a little deeper into the four main areas of marketing where Mike sees change happening in 2023. 

 

Brian and Mike discuss sustainability, the merger of real world and digital, the dawn of data realization and the evolution from Next Best Action to Next Best Engagement.  

 

Here are some complementary assets: 

  • [MarTech Series Article by Mike Turner] 2023…Will It Really Be Any Different? Yes, Yes It Will. 
  • Levi Strauss & Co. crafts better customer experiences through big data and analytics 
  • [Global Report] Cracking Tomorrow's CX Code: Real-time customer intelligence for exceptional experience 
  • Connect with Mike on LinkedIn: https://www.linkedin.com/in/mike-e-turner/  

Check out additional episodes of the Reimagine Marketing podcast series at reimagine-marketing.transistor.fm.

  • Subscribe to the Reimagine Marketing podcast so you never miss a future episode.  
  • Visit sas.com/reimaginemarketingpodcast to learn more about our guests, upcoming episodes and more.  
  • If you’d like to be a guest on a future episode, have an idea for a future topic or would like to share feedback about our Reimagine Marketing podcast, send us an email: reimaginemarketingpodcast@sas.com.  

 

About our host: 

Brian Alfond is a principal solutions architect in the SAS Global Customer Intelligence Practice. From his start creating marketing content, through managing international marketing teams, to becoming one of the leading marketing operations consultants in the world, Brian Alfond brings over 20 years of Marketing Experience to helping his customers solve all their Marketing business challenges. 

 

A natural problem-solver, Brian understands that all the technology in the world is not going to fix a broken process, nor unite disjointed teams. By uniting organization dynamics knowledge with strong process re-engineering skills, he partners with his customers to design elegant and efficient solutions to their complex issues. With this approach, he has helped transform the Marketing operations of customers ranging in size from small Mom and Pops to Fortune 100 companies. 

 

Brian has a Bachelor of Arts from the University of Massachusetts, is an accomplished musician, and a frustrated stand-up comedian. 

 

About our guest: 

As a multi award winner and with more than 25 years of experience in the field of Customer Intelligence, Mike has led many successful projects for international blue-chip companies. Holding collaboration and innovation as core disciplines in delivering value to his clients, Mike has experience across multiple market sectors. He has brought together skills from academia, start-up and commercial organizations to help resolve business problems in current operations and in future roadmap strategies for many businesses. 

 

With SAS, Mike helps clients to understand the future direction of Customer Intelligence and how this will be impacted by the rapid change and growth in technology and consumer expectations. He works across topics such as the internet of things, algorithmic decisioning, open and collaborative data strategies and next generation marketing considering artificial intelligence and machine learning. 

Reimagine Marketing: A podcast from SAS
Are you ready for the future of customer experience? Tomorrow’s level of CX and personalization will need to be smarter, more immersive, more trust-enabling. Tune in to the SAS Reimagine Marketing podcast as we explore topics including emerging technology, customer loyalty, data privacy and trust, and more so you can reimagine marketing for your organization. All presentations represent the opinions of the presenter and do not represent the position or the opinion of SAS.