Service animals are more than pets, they’re expertly trained companions who empower their handlers with freedom, safety, and independence. And now, let’s factor in the public. How do handlers deal with strangers petting their dogs without permission, asking invasive questions, or ignoring clear boundaries? Nisreen Abdel-Majid takes us inside a day in the life of guide dog handlers to better understand what it truly means to rely on a guide dog, and why respect and understanding from the public makes all the difference. Runa Patel and Jeff Berwick, both experienced guide dog handlers, share powerful stories from their experiences. Landra Berwick, a professional guide dog instructor with decades of varying expertise offers insight into the thoughtful, rigorous training that goes into preparing these human-animal relationships for success. Let’s explore the realities of this working relationship, and figure out how the public fits in.