Business Communications Strategist, Jenni Field, shares tips and advice on how to take your organisation or team from chaos to calm. In these 15 minute episodes Jenni covers a variety of topics from employee communications, organisational culture, leadership and hybrid working.
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Business Communications Strategist, Jenni Field, shares tips and advice on how to take your organisation or team from chaos to calm. In these 15 minute episodes Jenni covers a variety of topics from employee communications, organisational culture, leadership and hybrid working.
Nobody Believes You: Being Trustworthy and Credible S5 EP7
Redefining Communications with Jenni Field
9 minutes 40 seconds
1 year ago
Nobody Believes You: Being Trustworthy and Credible S5 EP7
In the seventh episode of Season 5, Jenni explores the critical role of trust in credible leadership. She defines what it means to be trustworthy, highlighting the importance of reliability alongside character and competence.
Jenni discusses the detrimental effects of lacking trust in an organisation, sharing a story about Peter, a CEO whose oversight led to a slow erosion of trust. She also provides three actionable strategies for building trust: making the first move, transparent communication, and being reliable.
Episode Timestamps:
00:32 - Defining Trustworthiness
01:52 - The Importance of Reliability
02:52 - The Slow Erosion of Trust
06:10 - Strategies to Build Trust
06:46 - Three Key Practices for Trustworthiness
Key Takeaways From This Episode:
Trustworthiness extends beyond not lying—it's intrinsically linked to credibility
Trust often erodes slowly over time, leading to significant organisational challenges
Slow erosion of trust can be due to a leader neglecting face-to-face interactions and focusing too much on external stakeholders
3 key practices for building trust within your leadership
Thank you for listening!
Keep the conversation going, ask questions and share your thinking by joining the Redefining Communications community, and connecting with Jenni on LinkedIn, Instagram and X(Twitter).
Important Links & Mentions:
How to Become a Credible Leader [Free Resources Included!]
Join the Redefining Communications Community
Season 1, Episode 5: Fear and Trust
Season 2, Episode 7: Building Trust and Credibility
Season 3, Episode 4: How to Rebuild Trust
Redefining Communications with Jenni Field
Business Communications Strategist, Jenni Field, shares tips and advice on how to take your organisation or team from chaos to calm. In these 15 minute episodes Jenni covers a variety of topics from employee communications, organisational culture, leadership and hybrid working.