Welp, we got another bad review on Yelp. But it didn't stop there! This client posted it on Instagram and TikTok too. To find out what happens next, well... You're just going to have to listen to the episode. In today's episode, we're diving deep into a recent bad Yelp review we received from an unhappy client. As much as we love and appreciate all feedback, we believe it's crucial to address concerns openly and give our side of the story, especially when it affects our salon's reputation. ...
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Welp, we got another bad review on Yelp. But it didn't stop there! This client posted it on Instagram and TikTok too. To find out what happens next, well... You're just going to have to listen to the episode. In today's episode, we're diving deep into a recent bad Yelp review we received from an unhappy client. As much as we love and appreciate all feedback, we believe it's crucial to address concerns openly and give our side of the story, especially when it affects our salon's reputation. ...
There’s a viral video floating around social media platforms talking about stylists need to get their head out of their a**es and it really all just boils down to customer service. Has the industry forgotten about it? Have we all been inflated with egos so big that we have forgotten our clients and future clients deserve some basic client service? Or have our clients been asking for the moon, the stars, and the sky in 2 hours and forgotten we are just as human as they are?? Listen in, let us ...
Rebel Femme Podcast
Welp, we got another bad review on Yelp. But it didn't stop there! This client posted it on Instagram and TikTok too. To find out what happens next, well... You're just going to have to listen to the episode. In today's episode, we're diving deep into a recent bad Yelp review we received from an unhappy client. As much as we love and appreciate all feedback, we believe it's crucial to address concerns openly and give our side of the story, especially when it affects our salon's reputation. ...
