In this episode, Sandeep Ahuja sits down with Rukevbe "Rukus" Esi, SVP and Chief Digital Officer at AvalonBay Communities, to explore how one of the nation’s largest real estate investment trusts is putting AI to work. They discuss AvalonBay’s approach to enhancing both the customer experience and internal operations through AI, and how organizational mindset plays a key role in driving meaningful tech adoption. Rukus shares real-world insights on aligning teams, overcoming implementation challenges, and building future-ready systems in an evolving industry. Whether you're scaling digital initiatives or rethinking what innovation looks like in real estate, this episode offers valuable guidance from the front lines of transformation.